Existing Customers

call back

Amendments to your policy/Renewal queries

If you wish to make a change to, or renew your policy, or if you have any questions about it, please call us on

0800 977 4200 for vehicles & fleet
0800 308 1222 for commercial policies

Alternatively, you can complete the short call-back form with some brief details, and we will contact you (click the big green button above).


If you have had a motor accident, please call our dedicated Claimsline on 0845 600 3319, and if possible, have your customer reference number to hand (your customer reference starts MF and is followed by 5 digits). If you need to report a non-motor claim, please call us on 0800 308 1222

0800 numbers are quite handy, as they are normally free, unless you are calling from a mobile, in which case they are very expensive, or you are abroad, where they do not work. If this is the case, we recommend you use the following service 0800Buster which is the same price as a normal landline rate in the UK, or will enable you to contact us at a standard international rate when abroad. For further details of call rates, see 0800Buster or call your network provider.